Using The Shure MXA910 Ceiling Array Microphone on Cisco Webex Devices

The Shure Microflex Advance MXA910 Ceiling Array Microphone is a ceiling-mounted array microphone intended for use in various AV conferencing environments, including meeting rooms, boardrooms, and
multi-purpose spaces. It utilizes up to eight adjustable lobes to pick up audio from participants.

This document provides guidelines on the use of the Shure MXA910 microphone with Cisco Webex® video devices. Apps for setting up and controlling the Shure products that must be downloaded include:

• Shure Web Device Discovery Application
• Shure Designer System configuration software
• Audinate Dante Controller

Connecting the Shure MXA910 and P300 to a Cisco SX80 or Room Kit Pro

The Shure MXA910 and IntelliMix P300 are Dante Audio Network devices. To connect their audio output to a Cisco® product requires an analog connection. The P300 has balanced Euroblock analog outputs, easily connecting to the inputs of the Cisco SX80 or Room Kit Pro. Note that these codecs have four-pin microphone inputs: signal +; signal –; ground; and mute control (marked with a microphone symbol). The mute control is for Cisco’s microphones and should not be connected.

Configure the MXA910, IntelliMix P300, and Cisco SX80 or Room Kit Pro for your room and applications according to the device’s user guide. The SX80 and Room Kit Pro microphone inputs can be configured via the admin web interface. The input should be configured as line input (turning off 48V phantom power). The default level setting on the SX80 and Room Kit Pro input is appropriate, provided that the Shure P300 analog output is configured with mic level (-46 dB) analog gain. Refer to Figure 2, which shows where to control this parameter within the P300 web-based control interface.

Alternatively, the P300 can be configured with line-level (0 dB) analog gain, and the input level on the SX80 or Room Kit Pro should then be reduced from the default 58 dB to 12 dB to achieve a level equivalent to the level from Cisco’s own tabletop microphone, and to ensure the input is not overloaded. To manage
noise performance, keeping the output from the P300 on line level and reducing input gain on the SX80 and Room Kit Pro is preferable.

When using the P300’s echo cancellation and noise reduction processing, the echo control and noise reduction processing in the Cisco codec should be disabled. This can be configured via the admin web interface.

Cisco’s MX700 and MX800 systems use a variant of the SX80 codec. Cisco Room Kit Pro and Room 70 G2 use the Codec Pro, and the same configuration guidelines apply to these products.

Connecting the MXA910 to other Cisco Webex video devices

As long as the Shure IntelliMix P300 is configured with mic level (-46 dB) analog gain, the Shure
MXA910 can be connected to any Webex video device with an analog microphone input. A connector adapter is needed for products with a 3.5mm jack microphone input.

Cisco products such as the SX10, SX20, MX200 G2, MX300 G2, Room 55, Room Kit, and Room Kit Plus do not have the same options or range on microphone input gain as the SX80.

Potential issues

Overloading the microphone inputs

Microphone inputs on Cisco products can easily be overloaded if the output gain from Shure IntelliMix P300 is not set to mic level (-46 dB) analog gain. This may result in microphone signal clipping and distortion.

Missing software support for third-party microphones

Some Cisco products have older software versions that disable third-party microphones. Software versions from CE 8.3 and newer are recommended.

See the note on here or on here

Casper™ Cloaking Technology

Casper™ Cloaking Technology by Designtex is an architectural film for glass walls that obscures digital screens to outside view. It acts as a smart shield to ensure data privacy, while providing the peace of mind to collaborate freely in any working environment. This is a breakthrough that will unleash space design in the networked modern world. Casper™ is the only cloaking technology of its kind anywhere. You have to see it to believe it.

Privacy as Standard.

It’s the perfect confidentiality cloak, obscuring only the light transmitted by large LED displays.

Anyone looking into the room from the outside sees just a black screen, while everyone in the room can work freely with peace of mind.

LED displays filter specific light oscillations.

By selectively filtering them again, Casper™ renders the display light invisible.

Promo Video

Casper Cloaking Technology Promo Video from Protective Film Solutions EU on Vimeo.

See more

Remote Monitoring License Key TC 7.3.3 and CE8.0

Remote Monitoring

This feature was previously known as Web Snapshots and can no longer be enabled from system settings in TC7.3.3

A new option key that enables the Remote Monitoring feature has been introduced. This feature allows an administrator to monitor a room from the endpoint’s web interface by getting snapshots from the camera sources connected to the endpoint. The user interface screenshots feature also requires  this option key to be installed.

Remote monitoring is enabled once the option key has been added and the system has been rebooted. Once this feature is enabled, the only way to disable it is to remove the option key. This feature does not display warning messages or indicators on the local system that someone is monitoring the room, as it did in previous versions. The option key comes at an additional cost on 100 USD GPL, and can be ordered with the following PID numbers. Screen shut from CCW.

GPL License RMF

New TC7.3 is out

New features:
• Bring SX80, MX700/800 up to parity of C-Series in terms of features for easy adaptation
• Web snapshots: Warn user when snapshots are being taken
• SX80: Dual presentation outside call
• Faster software upgrade from web
• SX20 new OSD for passive mode (when using Touch)
• SpeakerTrack 60: Snap to whiteboard.
• Historical log bundles will include (anonymized) call history by default.
Bug fixes

• Fix for the POODLE Vulnerability (CSCur23723)
• Touch 8 may drop the endpoint network pairing (CSCup89614)
• Need command to disable CDP (CSCub26258)

Please read the release notes and download it her.

New endpoint software is out now (TC7.2.0)


New features and functionality in TC7.2.0
  • Support for Touch 10″ network pairing for all new endpoints
  • Improved failover support for endpoints registered through Collaboration Edge
  • Intelligent Proximity with slide change detection on MX200 G2, MX300 G2 and SX20
  • Added new provisioning parameters that can be provisioned from CUCM (10.5)
  • Briefing room mode for specific room setups
  • Improved language support for SX10 in active mode
  • Collaboration Edge provisioning option added to the setup assistant of SX10
  • OSD and touch panel screenshots can be captured from the web interface
  • xStatus Video Output will print EDID information about the display

Release notes and download from CCO.